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You Deliver a Service

You Deliver a Service

Whether you work in manufacturing, government, education, healthcare, or (of course) the service sector,... [more]

Meet

Meet "Mr. Pareto Head"

There's the popular office-themed comic Dilbert, and then there's Mr. Pareto Head-a lighthearted look at... [more]

Quality Memes

Quality Memes

In social media lingo, a "meme" is a photo, video or idea that becomes extremely popular online. What... [more]

Around the World on a Bicycle, with Quality

Around the World on a Bicycle, with Quality

While some of us only dream about quitting our jobs and traveling around the world, Sunil Kaushik did... [more]

Quality in Pop Culture

Quality in Pop Culture

Celebrate World Quality Month by watching examples of quality appearing in pop culture. Quality touches... [more]

The Lighter Side

The Lighter Side

One of today's hottest-selling books-"The Life-Changing Magic of Tidying Up"-is introducing quality... [more]