ISO 9001 is One Component for High-Tech Organizations

Alka Jarvis, chair of the U.S. Technical Advisory Group to ISO Technical Committee 176 (TAG 176), and distinguished quality engineer, corporate quality, for Cisco Systems, discusses how ISO 9001:2015 will impact technology organizations. According to Jarvis, ISO 9001 will be just one component of technology organizations' systems for managing innovation and technological advances.