Quality Gurus
In this episode of ASQTV, we'll look back at six thought leaders who changed the quality landscape—the quality gurus.
"Guru Guide", QP, 2010
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Become a Better Quality Leader
Learn about the different levels of leadership that an organization needs to succeed, as well as four... [more]
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Excellence Models: A Formula for Success
Dawn Ringrose, Principal, Organizational Excellence Specialists, discusses the importance for... [more]
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Brainstorming
Round-robin. Wildest-idea. Double reversal. No, these aren't card games, these are variations of a... [more]
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2019 ASQ WCQI Cheryl Cran
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2019 ASQ WCQI Charlene Li
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The Big Data Standard
A big data standard has been proposed but the publishing of it is in the future. In the meantime, let’s... [more]
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Inspection Division: 2019 Inspector of the Year
Gerald Johnson, United States Air Force, discusses receiving the Inspection Division's 2019 Inspector of... [more]
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How BBQ Can Help in a Technologically Disruptive World...
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
