Quality Gurus
In this episode of ASQTV, we'll look back at six thought leaders who changed the quality landscape—the quality gurus.
"Guru Guide", QP, 2010
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ISO and QMS
Colin Gray, President, Cavendish Scott Inc, discusses the similarities and differences of ISO and QMS,... [more]
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Budgeting For—And Using—Cost of Quality
Irene Dudley, Director Safety and Quality Assurance AECOM/URS/EG&G, explains a situation where her... [more]
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Successful Virtual Meetings
Murali Mariappan, VP-Organizational Excellence Manager, Citi, discusses the process, technical challenge... [more]
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Cost of Quality: Internal and External Failure Costs
In this episode of ASQTV, we explore the cost of quality, specifically internal and external failure... [more]
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Learn More About myASQ Finance
Please view this detailed tutorial of the myASQ Finance tool. Approximately 80 minutes.
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2019 ASQ World Conference on Quality and Improvement
Join us in Fort Worth for the Quality Stampede! May 20-22, 2019
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Performance Appraisals Should Lead to Better Performanc...
Alan Austin, President, Targeted Learning, discusses the performance appraisal system, which has become... [more]
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Shared Meanings from Top to Bottom
Charlie Barton, President, Barton Consulting LLC, discusses the importance of shared meanings of words... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
