Quality Gurus
In this episode of ASQTV, we'll look back at six thought leaders who changed the quality landscape—the quality gurus.
"Guru Guide", QP, 2010
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2019 WCQI Recap
2019 ASQ World Conference on Quality and Improvement Leading Change Check out what happened in... [more]
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2019 International Team Excellence Award Ceremony
On May 22, 2019, the 17 finalists entered the World Conference on Quality and Improvement closing... [more]
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TQM: The History and the Now
In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and... [more]
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Basic Tools, New Applications
In this episode of ASQTV, experts advise not to overlook the basic tools and fundamental approaches when... [more]
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Ascend Webinar Series: Digital Transformation & the...
Skilled at developing solutions that help organizations and leaders, presenter Rebekah Kowalski shares... [more]
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Executive Summary: Digital Transformation & The...
As the definition of quality has evolved in the digital age, our organizations are restructuring - and... [more]
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Effective 21st Century Quality Leadership
Mike Turner, Managing Partner, Oakland Consulting, discusses the business challenges of the 21st... [more]
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Cost of Quality: Prevention Costs
In this episode of ASQTV, we explore prevention costs, including specifications and training.
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Strategic Financial Metrics for Quality
Loran Cox, Director, Global Business Solutions, One Tower, discusses the financial metrics involved in... [more]
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ISO and QMS
Colin Gray, President, Cavendish Scott Inc, discusses the similarities and differences of ISO and QMS,... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
