Quality Professionals as Transformational Leaders
Stephen Hacker, founder, Transformation Systems International, discusses the need for quality professionals to become leaders for change, how the profession is changing and what needs to happen to keep quality relevant to organizations.
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Become a Better Quality Leader
Learn about the different levels of leadership that an organization needs to succeed, as well as four... [more]
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Excellence Models: A Formula for Success
Dawn Ringrose, Principal, Organizational Excellence Specialists, discusses the importance for... [more]
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Brainstorming
Round-robin. Wildest-idea. Double reversal. No, these aren't card games, these are variations of a... [more]
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2019 ASQ WCQI Cheryl Cran
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2019 ASQ WCQI Charlene Li
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The Big Data Standard
A big data standard has been proposed but the publishing of it is in the future. In the meantime, let’s... [more]
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Inspection Division: 2019 Inspector of the Year
Gerald Johnson, United States Air Force, discusses receiving the Inspection Division's 2019 Inspector of... [more]
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How BBQ Can Help in a Technologically Disruptive World...
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How BBQ Can Help in a Technologically Disruptive World
In a culture of behaviour based quality (BBQ) all employees work in harmony to improve the number of... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
