Video00:00:35 Nov 23, 2023WCQI Teaches Me Something New and Leads Me to SuccessVincent Burris says he can always learn something new while attending the World Conference on Quality and Improvement. READ MORE ADD TO CART
Video00:21:52 Aug 20, 2021High level overview of the DCDV process design methodology: Part 1 - A simple example - Watching a movie READ MORE ADD TO CART
Video00:15:53 Aug 20, 2021The power of complex services: foster, use, and abuse: Part 3 - Some ingredients in the recipe for the memorable customer experience READ MORE ADD TO CART
Video00:23:59 Aug 20, 2021Business process outsourcing (BPO) – The evolving challenges and opportunities: Part 1 - Exploring the process space READ MORE ADD TO CART
Video00:31:52 Aug 20, 2021Sustainable competitive advantage through faster learning READ MORE ADD TO CART
Video00:04:51 Feb 23, 202120 Years of Lean and Six Sigma ConferencesAs ASQ readies for the 20th Lean and Six Si READ MORE ADD TO CART
Video00:04:04 Nov 30, 2020Voice of the Customer and Internet of ThingsYour voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and READ MORE ADD TO CART
Video00:03:57 Sep 15, 2020New Roles for Quality ProfessionalsPeter-Elias Alouche, CEO of dqdt Inc., discusses how quality professionals can improve productivity, customer satisfact READ MORE ADD TO CART
VideoMember Only00:48:46 Jul 29, 2020ABC's of Implementing Risk-Based ThinkingWhether your new product is a hybrid vehicle, ketchup bottle or a molecular assay to detect a disease, the use of risk-based thinking is critical to d READ MORE ADD TO CART
VideoMember Only00:45:29 Jul 29, 2020Don't Ignore Data Quality in Your Supply ChainThis session will identify examples of poor data that impacts end users, the growth of customer data portals, current customer data needs and the avai READ MORE ADD TO CART
Video00:02:15 May 11, 2020Quality 4.0: Adapting Quality CareersMiguel Gracia Tripp, Supplier Development Director at Stanley Black & Decker, discusses Quality 4.0, and how the quality career roles need to evol READ MORE ADD TO CART
Video00:05:32 Sep 27, 2019Customer Expectations: Quality and TechnologyIn this episode of ASQTV, we look at you, the customer. ASQ Customer Feedback Page - READ MORE ADD TO CART
VideoMember Only00:05:06 Nov 20, 2018ISO 22000: A Recipe for Safe Food and Customer SatisfactionNancy Nouaimeh, Assistant VP, Quality, Safety and Performance Excellence, Abela & Co, discusses the importance of ISO 22000 for companies working READ MORE ADD TO CART