VideoMember Only00:05:01 Feb 11, 2020Leading RPA Implementation with Lean Six SigmaAmitabh Saxena, CEO of Anexas Denmark, discusses robotic process automation, and the benefits of using Lean Six Sigma t
Video00:00:54 Jul 5, 2018Process Mapping BasicsThe terms process mapping and flowchart are often used interchangeably and it isn't necessarily wrong to do so. However, for simplicity's sake-and to
Video00:02:47 Jul 5, 2018A Look at the Process Architecture MapSometimes process mapping isn't enough to give you the information you need to improve. To ramp up your map, Sandy Furterer offers the process archite
Video00:04:16 Jul 5, 2018Process Mapping and ArchitectureIn this episode, learn process map and flowchart basics and how to use a process architecture map to improve the process and identify lean wastes.
VideoMember Only00:05:19 Jun 22, 2018Process Architecture Map (Full Interview with Sandy Furterer)Learn how to use a process architecture map to improve the process and identify lean wastes.
VideoMember Only00:05:39 Jul 25, 2017Customer Journey Maps: Tool and ExampleLisa Custer, Firefly Consulting, discusses how to create a customer journey map, how it becomes more than a robust voice of the customer tool, and pro
