The Hidden Factory
In this episode, learn about the concept of the hidden factory and how it can affect any organization regardless of industry. And discover how it can create misleading metrics that cause productivity to outrun quality.
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Quality 4.0: Adapting Quality Careers
Miguel Gracia Tripp, Supplier Development Director at Stanley Black & Decker, discusses Quality... [more]
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Navigating Through Change and Ambiguity
Matt Meuleners, Executive Partner at FOCUS Training, discusses change and ambiguity, and the best... [more]
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Quality Software and Thorough Testing
Bhaumik Shroff, Test Automation Architect at OTC Global Holdings, discusses the development of quality... [more]
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Quality 4.0: Positioning for Future Success
Christopher Colaw, Senior Manager of Quality and Mission Success at Lockheed Martin, discusses Quality... [more]
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Developing Idea Generation Skills: TRIZ
Sunil Kumar V. Kaushik, Business Program Manager at Microsoft, discusses TRIZ, and how this theory of... [more]
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Leading RPA Implementation with Lean Six Sigma
Amitabh Saxena, CEO of Anexas Denmark, discusses robotic process automation, and the benefits of using... [more]
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Applying Agile Methodology
Azizeh Elias Constantinescu and Newton Moore, from Underwriters Laboratories, discuss the importance and... [more]
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ITEA: Activated-Abacom Team
Luis Tibaldo and his team from SanCor Salud, one of the main Private Medicine Groups nationwide,... [more]
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ITEA: SNERDI
Fei Song and her team from SNERDI, a worldwide technology research and design institute for nuclear... [more]
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ITEA: Tapping Yoke
Fatima Ismail Ahmed Abdalla Mohamed and her team from EGA, the world’s largest ‘premium aluminum’... [more]
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Approaches to Root Cause Analysis
In this episode, we examine five common approaches to root cause analysis approaches and when to use the... [more]
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New Roles for Quality Professionals
Peter-Elias Alouche, CEO of dqdt Inc., discusses how quality professionals can improve productivity,... [more]
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Dashboards as Management Tools
Dashboards are being used as management tools that harness data from an organization to predict trends... [more]
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Skills You Need for the Technical Era
Technology continues to evolve, so should your skill set. Quality 4.0 is More Than Technology... [more]
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Cost of Quality and Predictive Analytics—Together
In this episode, we examine the power of predictive analytics and how it can help us get a handle on... [more]
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ARCHIVE: Fitting Crisis Response into your Quality Prog...
In this live presentation, you’ll learn which disruptions can affect an organization, and how to develop... [more]
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ABC's of Implementing Risk-Based Thinking
Whether your new product is a hybrid vehicle, ketchup bottle or a molecular assay to detect a disease,... [more]
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Supply Chain Quality in the Real World: Business...
In an era when supply chains are growing longer and more complex, forward-thinking manufacturers are... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Cost of Quality: What is it?
Cost of quality sounds easy to understand but, unfortunately, many misunderstand it. Cost of quality is... [more]
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Quality in Pop Culture
Celebrate World Quality Month by watching examples of quality appearing in pop culture. Quality touches... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
