The Hidden Factory
In this episode, learn about the concept of the hidden factory and how it can affect any organization regardless of industry. And discover how it can create misleading metrics that cause productivity to outrun quality.
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Quality 4.0: Adapting Quality Careers
Miguel Gracia Tripp, Supplier Development Director at Stanley Black & Decker, discusses Quality... [more]
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Navigating Through Change and Ambiguity
Matt Meuleners, Executive Partner at FOCUS Training, discusses change and ambiguity, and the best... [more]
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Quality Software and Thorough Testing
Bhaumik Shroff, Test Automation Architect at OTC Global Holdings, discusses the development of quality... [more]
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Quality 4.0: Positioning for Future Success
Christopher Colaw, Senior Manager of Quality and Mission Success at Lockheed Martin, discusses Quality... [more]
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Developing Idea Generation Skills: TRIZ
Sunil Kumar V. Kaushik, Business Program Manager at Microsoft, discusses TRIZ, and how this theory of... [more]
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Leading RPA Implementation with Lean Six Sigma
Amitabh Saxena, CEO of Anexas Denmark, discusses robotic process automation, and the benefits of using... [more]
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Applying Agile Methodology
Azizeh Elias Constantinescu and Newton Moore, from Underwriters Laboratories, discuss the importance and... [more]
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ITEA: Activated-Abacom Team
Luis Tibaldo and his team from SanCor Salud, one of the main Private Medicine Groups nationwide,... [more]
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ITEA: SNERDI
Fei Song and her team from SNERDI, a worldwide technology research and design institute for nuclear... [more]
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ITEA: Tapping Yoke
Fatima Ismail Ahmed Abdalla Mohamed and her team from EGA, the world’s largest ‘premium aluminum’... [more]
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Cost of Quality and Predictive Analytics—Together
In this episode, we examine the power of predictive analytics and how it can help us get a handle on... [more]
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ARCHIVE: Fitting Crisis Response into your Quality Prog...
In this live presentation, you’ll learn which disruptions can affect an organization, and how to develop... [more]
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ABC's of Implementing Risk-Based Thinking
Whether your new product is a hybrid vehicle, ketchup bottle or a molecular assay to detect a disease,... [more]
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Supply Chain Quality in the Real World: Business...
In an era when supply chains are growing longer and more complex, forward-thinking manufacturers are... [more]
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LSS+ISO 9001:2015 = Maybe at Risk, but Not in Peril
Organizational risk often hides in the "hidden factory" where waste is produced. Lean processes are... [more]
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Join Statistics and Physics into Systemic Early...
Traditional quality approaches to modern electronics and hybrids often rely on expensive, unguaranteed... [more]
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Got Risk? Developing a Risk Management Foundation for...
The addition of risk management requirements to many international management system standards is... [more]
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FMEA Dilemma and Countermeasures
The concept of failure mode and effects analysis (FMEA) is widely known. In theory, it should be... [more]
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Don't Ignore Data Quality in Your Supply Chain
This session will identify examples of poor data that impacts end users, the growth of customer data... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Cost of Quality: What is it?
Cost of quality sounds easy to understand but, unfortunately, many misunderstand it. Cost of quality is... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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