The Hidden Factory
In this episode, learn about the concept of the hidden factory and how it can affect any organization regardless of industry. And discover how it can create misleading metrics that cause productivity to outrun quality.
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Selecting an ISO 9001 Registrar and Consultant
Quality Progress author Govind Ramu, who is also the chair of the U.S. Technical Advisory Group to... [more]
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Advice for Quality Careers
In this episode, learn why quality can benefit anyone’s job, how to develop qualifications employers... [more]
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A Formula for Managing Risk
QP Magazine presents a risk-management formula
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Your Career in Quality
In this episode: ASQ members discuss the current and future states of quality careers. The Quality... [more]
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Quality Progress Salary Survey
The new Quality Progress Salary Survey finds a culture of quality improves satisfaction.
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Defining Quality for the 21st Century
In the November 2014 issue of QP, Bob Kennedy’s feature article “Finding Harmony” discusses how creating... [more]
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Take the Quality Tool Quiz Today!
Quality Progress magazine editors created a quality tool personality quiz to celebrate members of the... [more]
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Ways to Improve Soft Skills
Soft skills are the unique personal traits, behaviors and attitudes you bring to the workplace. Soft... [more]
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Feeling Connected at Work
To motivate employees and develop high-performing work relationships, leaders must understand that all... [more]
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Transforming a QMS Using ISO 9001
Watch a video interview with Donna Thomas, author of the September 2014 Quality Progress article “Onward... [more]
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TQM: The History and the Now
In this episode, we explore total quality management’s (TQM) beginnings and how it’s used to build and... [more]
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Basic Tools, New Applications
In this episode of ASQTV, experts advise not to overlook the basic tools and fundamental approaches when... [more]
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Ascend Webinar Series: Digital Transformation & the...
Skilled at developing solutions that help organizations and leaders, presenter Rebekah Kowalski shares... [more]
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Executive Summary: Digital Transformation & The...
As the definition of quality has evolved in the digital age, our organizations are restructuring - and... [more]
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Effective 21st Century Quality Leadership
Mike Turner, Managing Partner, Oakland Consulting, discusses the business challenges of the 21st... [more]
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Cost of Quality: Prevention Costs
In this episode of ASQTV, we explore prevention costs, including specifications and training.
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Strategic Financial Metrics for Quality
Loran Cox, Director, Global Business Solutions, One Tower, discusses the financial metrics involved in... [more]
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ISO and QMS
Colin Gray, President, Cavendish Scott Inc, discusses the similarities and differences of ISO and QMS,... [more]
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Cost of Quality: Appraisal Costs
In this episode of ASQTV, we explore the cost of quality, specifically appraisal costs.
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Budgeting For—And Using—Cost of Quality
Irene Dudley, Director Safety and Quality Assurance AECOM/URS/EG&G, explains a situation where her... [more]
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Episode 18: Six Sigma
Six Sigma is a well-known quality method. But like most quality techniques, its use changes and evolves... [more]
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The How and Why of Auditing
Auditing expert and ASQ fellow Dennis Arter shares tips and advice for auditors and auditees.
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ASQ TV Episode 1: The Customer Experience
Quality and the customer experience go hand-in-hand. Hear from electronics giant Siemens Industry on how... [more]
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ASQ TV Episode 2: Culture of Quality
This episode of ASQ TV explores the culture of quality. Brien Palmer, author of Making Change Work,... [more]
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Standards and Auditing
Learn why ISO 9001:2008, one of the world's best known standards, is being revised. Then hear about the... [more]
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Culture of Quality
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed... [more]
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ASQ TV Episode 3: Recalls and Quality
Recalls can be one of the most challenging aspects of the quality professional's job. In this episode,... [more]
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Risk Management and Quality
Organizations perceive risk management in three general ways. Carol Fox, Director, Strategic and... [more]
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Episode 17: Voice of the Customer
Voice of the customer, or V-O-C, is the ongoing collection of customer needs and expectations-both... [more]
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ASQ TV Episode 8: Lean
In this episode, learn why less is more! We cover all things lean: What it is and what makes lean... [more]
