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ASQ TV
Complex Service Delivery Processes Fourth Edition

Complex Service Delivery Processes Fourth Edition

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00:13:57

Aug 25, 2021

Rigor

Aug 25, 2021

Processes and Projects

Aug 25, 2021

Value Stream

Aug 25, 2021

Designing a Process

Aug 25, 2021

Value Process Connection

Aug 25, 2021

Processes

Aug 25, 2021

Operational Risks

Aug 25, 2021

Value

Aug 25, 2021

Aspects of Quality of Service

Aug 25, 2021

Complexity

Aug 20, 2021

Toward operational excellence

Aug 20, 2021

DCDV - characterize & design: a technical note

Aug 20, 2021

High level overview of the DCDV process design methodology: Part 2 - A very complex example - Saving a life

Aug 20, 2021

High level overview of the DCDV process design methodology: Part 1 - A simple example - Watching a movie

Aug 20, 2021

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