Gateway Technical College wanted to break silo thinking and promote a culture of excellence. Simultaneously engaging leadership (including the board... [more]
Tags: culture of quality Gateway Technical College lean LSS organizational excellence
Working for HSHS Medical Group at the time, Sarah Skeeters, Director of Operations, Springfield Clinic, and her colleagues began Lean Six Sigma... [more]
Tags: lean lean six sigma LSS Sarah Skeeters Spaghetti diagram Springfield Clinic