ASQ - The Global Voice of Quality
Think your organization has a quality culture because employees faithfully use approaches and methods to improve processes? Think again. In this... [more]
Alicia Boler-Davis is senior vice president, global quality and global customer experience at General Motors Company. This job expands her customer... [more]
Bob Pence is CEO of Freese and Nichols Inc., a multiservice engineering, architecture, and environmental science firm with 15 offices in Texas and... [more]
Christian Ahlmann's keynote address at the 2014 ASQ Lean and Six Sigma Conference.
Tony Kern's keynote address at the 2014 ASQ Lean and Six Sigma Conference.
A culture of quality can mean different things to different organizations. Determining what culture of quality means is the first step in the... [more]
Culture is the driving force of quality. Creating and sustaining a quality culture are much-discussed topics in the quality community. In this... [more]
Jennifer Callaway, senior director, CEB, discusses a recent culture of quality study and the lessons learned.