Video00:02:29 Sep 28, 2021Digital Transformation Now and LaterA very brief history of the term digital transformation and then into necessary resources to assist you and your organization along any point in the j READ MORE ADD TO CART
Video00:04:04 Nov 30, 2020Voice of the Customer and Internet of ThingsYour voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and READ MORE ADD TO CART
Video00:05:20 Apr 11, 2017Terry Jones, Founding CEO, Travelocity: Voice of the Customer Leads to Quality and RevenueTerry Jones, founder of Travelocity, discusses the importance of voice of customer in building quality into the service. READ MORE ADD TO CART