Video00:04:05 Nov 30, 2020Voice of the Customer and Internet of ThingsYour voice of the customer (VOC) data is an essential tool for engaging your customers, enhancing their experiences and
Video00:05:21 Apr 11, 2017Terry Jones, Founding CEO, Travelocity: Voice of the Customer Leads to Quality and RevenueTerry Jones, founder of Travelocity, discusses the importance of voice of customer in building quality into the service.
